Known Problems and Solution for AccuRev 4.7
This is a list of some known problems (defects) in AccuRev 4.6.2 and their current workarounds. This list does not include any enhancement requests.
6352 – Ability to perform a populate based on a transaction/time.
Workaround:
Use a time base stream and perform a populate -v against that stream into a non-workspace.
6596 – Multiple installs (upgrading to different versions) leave multiple entries in the Add / Remove programs control panel.
Workaround:
Delete the following registry keys. For example, assume that AccuRev_3.3.1 is an extra item in the list you want to remove. You would delete the registry keys:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\AccuRev_3.3.1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AccuRev_3.3.1
6734 - The GUI installer on Linux (i386) displays a message box instructing the user to make sure that the AccuRev Server process is not running. This message box grabs the focus and won't let go. If you click the banner on another window, that window appears to become the active window, but the focus remains on the message box.
Workaround:
Click OK in the message box, allowing the installer to proceed to the next step. At this point, you can change focus to another window and stop the AccuRev Server.
7117 - Changes to locks do not get updated in the GUI.
Workaround:
Either restart the GUI or view the locks via Admin->Locks.
7351 - When importing AccuWork issues via XML, if the first issue imported is not issue #1, then the first issue will not show up in a query.
Workaround:
If you open the specific issue and save it, it will now appear in the query.
9068 - Including or clearing element(s) with the ACCUREV_USE_MOD_TIME environment variable from an include/exclude rule set brings in files with latest timestamp.
Workaround:
After you include or clear the include/exclude rule, delete the elements and perform a recursive overwrite populate command.
9345 - Araxis merge doesn't work when path to Araxis has double quotes around it.
Workaround:
Remove double quotes around path to Araxis
10094 - Populating a (missing)(member) in an anchor required workspace makes the file read only even though status is (member).
Workaround:
Revert or purge this element and perform an anchor again.
10527 – Renaming a workspace that already exists causes the workspace you tried to rename to become unusable in the GUI, the workspace appears grayed out.
Workaround:
Rename the workspace back to the original name in order to use the workspace.
10721 - Public queries not showing up for users.
Workaround:
Change a public query to private or vice versa and save the query.
close and open accurev as another user will now list the other users public queries.
11256 – AccuRev GUI fails using cinema displays when display is rotated 90 degrees.
Workaround:
When starting AccuRev GUI, rotate the monitor to 0 degrees, start AccuRev, rotate back to 90 degrees.
12966 - Icons in the Eclipse Package Explorer and Sync View are not getting updated.
Workaround:
Refreshing the view updates the icons.
13004 - server admin trigger writes user session files to /root if launched by /etc/rc.d/accurev script
Workaround:
Ddd "export ACCUREV_HOME=/home/acserver" to the /etc/init.d/accurev boot script
13056 – Eclipse Package Explorer shown incorrect status of a file.
Workaround:
Refreshing the view updates the correct status.
13327 - errorFilePath is wrong if running Bugzilla on Linux/UNIX
Workaround:
You need to change this in the ac_bugzilla.cgi file.
my $errorFilePath = "ac_out\\" . $describetable . ".xml";
to
my $errorFilePath = "ac_out/" . $describetable . ".xml";
14651 – Context Sensitive Help not opening for Internet Explorer 7.0
Workaround:
There is no known workaround. This problem is described in the AccuRev Release Notes, under "Internet Explorer 7 and Context-Sensitive Help".
14830 – Corrupted preferences.xml file when home drive is set to a mapped network drive
Workaround:
Set the ACCUREV_HOME variable to a local setting.
15015 - Element missing from workspace but appears in backing stream
Workaround:
- Creating a new workspace causes those missing files to appear.
- Perform the commands “accurev defunct -e <element id>” , “accurev undefunct –e <element id>” against the missing element.
15236 - <ctrl> multiselect not working properly; 'keep & exit' dialog box appears prematurely
Workaround:
Choose "Review" and then continue.
16194 - System termination of AccuRev pop command causes server crash
Workaround:
This issue applies to 4.6.2 only and has been resolved in version 4.7. Please contact support with any additional questions.